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Mailbox Forwarding > Mailbox Forwarding Support > FAQ

Will you be able to receive mail if my name is misspelled?

Solution

Even if your name is misspelled, we will still be able to correctly sort your mail. We sort solely based on box number, so as long as the 5-digit box number is correct in the address, you will receive the mail in your account. However, in cases where the box number is missing, we must, by law, return the mail to sender.

 
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