Mailbox Features

Log in to your online control panel for easy access to all of your mail anywhere there's an internet connection. You will receive an email notification whenever a new piece of mail arrives, and can log in to view the sender, date received, and a full-color image of the front of each envelope.

After reviewing your mail items, you can choose how we handle your mail items. If you want to see the contents, you can have us securely open and scan the letter, which will then be easily accessible from your online control panel. If you need the physical piece of mail or package, we will mail it and any other items you request to have forwarded to any address in the world. And if you no longer have any need for the item, you can have it securely shredded and recycled.

You no longer need to wait for mail to be forwarded to view and respond to important documents — simply request to have a piece of mail scanned and a PDF file containing an image of the envelope and its contents will be posted to your account within 1 business day. All plans include a set number of scans per month, and you can pay on a per-scan basis after that (see pricing details).

All scans are performed in beautiful full-color 200 dpi and are optimized for maximum readability. We scan both sides of your documents, and our software automatically detects and removes blank pages from the final scan. Mailbox Forwarding's mail scans are quality images that can be viewed, saved, and printed from wherever you are. Click here to view a sample scan.

All scans take place in a fully secured environment. Your mail will only be out of its envelope long enough to scan it, after which the envelope will be resealed and placed back in storage. For more details on our efforts to keep your mail secure, visit our privacy and security page.

After you've decreased the number of items in your mailbox by shredding and scanning items that you may not need physically, you can have any pieces of mail that you still need forwarded to you at some of the industry's lowest shipping costs. You can have your mail shipped anywhere in the world through FedEx or the U.S. Postal Service. In addition, whenever possible, we will combine your items into a single shipment to reduce costs. You can also set up automatic weekly or monthly forwarding if you aren't able to regularly log in and view your mail.

If you're forwarding letters under 13oz, you can have them shipped via USPS First Class Mail at the lowest rates available. There are 5 shipping speeds to choose from, and we pass along the carriers' posted shipping rates with no markup except for an incidental handling fee per item to ensure that you receive the best rates on shipping.

Click here to view estimated mail forwarding rates.

When you request that we destroy a mail item it will be shredded on site before being recycled. This eliminates the threat of two of the most common forms of identity theft: dumpster diving and mail theft. Additionally, you can choose to have the original document shredded, but retain the scanned copy in the Archive folder in your online control panel.

According to the U.S. Environmental Protection Agency, only 39% of direct mail was recycled in 2006 (read the Pitney Bowes report), and the most common reason for not recycling mail was the lack of convenience. Mailbox Forwarding makes it easy to recycle with the click of a button. Due to the convenience of recycling with our platform, we find that over 80% of the mail that passes through our facility is recycled - almost double the national average! Additionally, overt junk mail items, such as those addressed to "Current Resident" or "Occupant", are immediately recycled and never even show up in your account or count toward your monthly limit.

As an additional service to our customers, you can now receive faxes through the same online interface you use to receive your mail. All customers can use our shared toll-free fax number (1-877-76-FAXIT) to receive faxes. There is no additional monthly cost - each fax received is treated as a scanned mail piece and simply counts toward your plan's monthly scan limit. With a shared fax line, you will have to let the sender know to put your 5-digit box number somewhere on the cover sheet so that the fax is directed to your account.

We also offer dedicated toll-free fax numbers for those who want their own unique number without the hassle of having the sender write your box number on the cover sheet. Dedicated numbers cost $5/mo, and each fax received counts as a scanned mail piece. Also, if you have an existing fax number, you can have it transferred to our service.

Your cell phone number and email address are portable - so why shouldn't your physical address be portable as well? Keep one address for life that follows you wherever you go. And unlike a PO box, which can only receive mail from the USPS, a real street address can also receive shipments from carriers such as UPS and FedEx.

Your mailbox address will be (replace 12345 with your 5-digit mailbox number):

2885 Sanford Ave SW #12345
Grandville, MI 49418

If you're worried about using an address that isn't local to you, most of our customers find that it doesn't really matter where the address is physically located, since you can manage all your mail online and forward any important letters to your home or business address (or anywhere else for that matter).

You can find answers to the most commonly asked questions in our FAQ. If you have a question that is not answered here or in the FAQ, please submit a support ticket to contact us and we will get back to you as soon as possible.

See how Mailbox Forwarding's service compares to a traditional PO box.

To learn more about our efforts to keep your mail secure while it is being processed and stored at our Grandville, MI facility, click here.